To Process a Return/ Exchange :
You may also come into the Rosseau store to process an exchange.
Our address is:
1150 HWY 141
P0C 1J0 Canada
Please call ahead 705-732-4040 or email us at [email protected]
To be eligible for a return your item/order must meet the following criteria:
- Item must be unused and in the same condition that you received it
- It must be accompanied by the original packaging
- You have 60 days to return the product
If you are returning or exchanging an order please indicate the following inside your package:
- Order number
- Refund or exchange
- Items being returned
Refunds (if applicable)
Please email or call to issue a refund. The customer is responsible for shipping the item back at their own expense. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Upon approval, your refund will be processed, and your method of payment will be refunded, or you can receive the store credit towards your next order.